CITY AND COUNTY OF SAN FRANCISCO HUMAN SERVICES AGENCY

CITY AND COUNTY OF SAN FRANCISCO HUMAN SERVICES AGENCY
Special Notes:

To reach the 24 Hour Abuse Hotline call either: 415-355-6700 or 800-814-0009 and follow prompts to connect to Adult Protective Services.

Information Phone: 415-355-6700
Working Hours:

8:00 AM – 5:00 PM, PST Monday to Friday.

HSA’s Department of Disability and Aging Services (DAS) works to prevent and mitigate the abuse of older adults and individuals with disabilities by collaborating with community providers, City programs, and criminal justice agencies. The department directly responds to reports of suspected abuse submitted to its Adult Protective Services program, ensuring that concerns are addressed promptly and appropriately.
Additionally, DAS funds initiatives to engage and train community members and mandated reporters on how to recognize and report cases of suspected abuse. The department also funds and participates in the Elder Abuse Forensic Center, a multidisciplinary team of health, social services, legal, and criminal justice experts who work together to resolve complex abuse cases and ensure that justice is served for vulnerable populations.

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